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Privacy policy

Protecting your privacy is as important to us as it is to you. For us, it’s more than just making sure we comply with the relevant legislation; you trust us with your personal information and we respect that trust. This privacy notice explains why and how we collect, use and store your personal information. If you have any questions please contact us at  This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Who are we?

Tobeywattis a local brand that manufactures leather goods, from footwear to bags, belts and even hats, all manufactured in our factory in Cape Town. We sell our products to handpicked stores around South Africa, who believe in the Tobeywattbrand just as much as we do. We also run a website of our own, where South African and International customers can access a full catalogue of our products, so they can get kitted out in some of the most comfortable & stylish Tobeywattranges with the click of a few buttons.

Legal Name of Business:
Grants True Leather cc

Address:

Av. Jesús 1251, Santa Margarita1a Secc.,
45140 Zapopan, Jal. Mexico

 
 
 

What is this notice about?

We want you to understand who you are sharing your information with, what kind of information we are collecting and how we use the information.

In your day-to-day dealings with Freestyle, we obtain information about you. We want you to know exactly what that information is and what we do with it. After all, trust is nothing without transparency.

We need your information to deliver the right product, at the right time and in the right place.

We ask for your information to make sure that we can offer the right product at the right time and in the right place. This includes analysing your data to better understand what your needs are and sending you promotional information.

The Protection of Personal Information Act protects you.

The Protection of Personal Information Act (POPI) is aimed at protecting your personal information and prescribes what we must and must not do with it. POPI created an Information Regulator that checks that companies like Tobeywattmanage personal information in a responsible manner that respects your privacy. We also comply with GDPR requirements for any international visitors. 

 

This privacy notice is part of our agreement with you.

This privacy notice forms part of our agreement with you. You should read it along with the terms and conditions that apply. 

This notice may change from time to time.

From time to time we may have to amend this notice to accommodate changes in our business or services or if legal requirements change.

Your consent to the processing of your personal information

By agreeing to this privacy notice, you provide us with your express consent and agreement that we may collect, get, receive, record, organise, collate, store, update, change, retrieve, read, process, consult, use and share your personal information in the manner set out in this privacy notice. 

If you do not agree with this privacy notice or are concerned about any aspect as it relates to your personal information, please do not continue to use the Tobeywattwebsite or any services offered by us.

In the paragraph above you expressly give your permission to us to process your personal information in the manner and for the purposes set out in this privacy notice.  By doing this, you know and accept that you are giving up certain parts of your right to privacy. 

Please know that if at any point you would like us to delete your information, or to inform you of what information about you we hold, you are fully within your rights to do so and we will happily oblige.

What Information We Collect:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

When you register to use our Platforms, we may collect the following Personal Information:

  • Name and surname
  • Email address.
  • Physical address.
  • Gender.
  • Mobile phone number.
  • Online identifiers.
  • Date of birth.
  • Browsing information (pages you visit, products viewed/ added to cart/ purchased & search terms)
  • Information about the equipment you use to access or use our Platforms, including the type of device you are using, how you access our Platforms, your browser or operating system and your Internet Protocol address.
  • The geographic location from which you accessed our Platforms, including your device’s global positioning system signal and information about nearby wifi networks and cell towers. We get this information when you use location-enabled services.
  • Other information about you from third parties, such as social media.

Should your Personal Information change or you wish to amend and/or correct this Personal Information you can do this by updating your registered user information in your account profile or via emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

How We Collect Information:

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 
- When you register as a customer on our site, you consent to provide your personal information in order to fill your customer profile, which we need to fulfil orders, communicate with you and more. This information is obtained through the use of a form that you fill out.
- We may also obtain your data when you fill out the form on our contact us page, but this is limited to your name, surname and email address.
- We may use data collected by 3rd party advertising partners (like Facebook) where you have given your consent to them. In these instances, we will not have direct access to your information but will have access to be able to show relevant ads to you via their anonymized info. 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or account numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

More About Cookies:

When you access and use our Platforms we may use various technological tools to improve your experience on our websites through the use of cookies and/or user tracking.

Cookies are small text files placed on the device that you use to access our Platforms. These files do not contain your Personal Information but allow us to associate you with a particular device. Many websites use cookies and we use cookies to:

    • Make our Platforms more user friendly.
    • Personalise your interactions with our Platforms, tailor our services and Platforms to your interests and needs, and ensure they work on your device.
    • Provide advertising that is relevant to you, limit the number of times you see the same advertisement and measure the effectiveness of the advertisements on our Platforms and other websites, based on your online activities such as the websites and apps you use or content you view, and information we have about you.
    • Send Opt-In marketing communication if you are not a registered user.

We will not use your Personal Information for any other purpose without your permission.

We have an opt-in banner in order to place the option of consenting to cookies in your court.

How We Use Your Information:

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Inform future marketing efforts.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We also use device information for advertising and retargeting purposes to inform future marketing campaigns.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Let's talk about marketing and your subscription to our emails 

You may, from time to time, receive emails relating to content on: 

  • our products
  • information about our story and the leather industry
  • business in general 
  • marketing 
  • opportunities, deals and discounts 

Any and all marketing emails sent from Tobeywattinclude the option to unsubscribe at the bottom of the email in one click. So, if you would like to be unsubscribed from our emails then simply click that link and we will honour that request. 

Occasionally we will send targeted campaigns and there may be an option to opt-out of that campaign plus the option to unsubscribe from all our marketing emails. Please check that you select the right option for what you would like to achieve. 

If at any time you would like to be unsubscribed then another option is to simply send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.  requesting this and it will be updated on our system. 

Ratings and Reviews

When you provide a rating or review on any of our platforms, you consent to us using that rating or review as we deem fit, including without limitation on the Website, in newsletters or other marketing material. If you do not agree to this, please do not put any ratings or reviews on the Website. 

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Sharing of Your Personal Information:

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

In order to fulfil our services, we may disclose your info with the Tobeywattteam members, each of which has agreed to this Privacy Policy and to our internal information breach policies as required within the laws of the POPI Act. In the event that you have selected to opt-in via one of our affiliate partners then the info may be shared with that specific affiliate. 

If required to fulfil a service we may pass your information over to third-party partners such as courier partners like uAfrica & The Courier Guy as they will need your delivery details for delivery or payment partners like PayFast or Stripe so that they can process the payments which you have agreed to. 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Tobeywattundertakes never to sell or make your personal information available to any third party other than as provided for in this policy.

Links:

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Data Shelf Life:

All the information that we process has a shelf life that is available upon request. 

This means that we "clean" our database on a regular basis by removing users who have not interacted with us over a certain period. 

In this instance, the user will be unsubscribed however their info may still be stored securely on our system for historical purposes. 

Changes to this Policy:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Age of Consent:

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

Security:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Know Your Rights:

  • At any time you can request to access whatever data we have on you. 
  • You can request it to be edited or deleted entirely. 
  • Or you may withdraw your consent. 
  • All your rights are protected in line with the requirements of the POPI Act. 

Contact Us:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail using the details provided below:

TobeywattHandcrafted Leather
[Re: Privacy Compliance Officer]

Av. Jesús 1251, Santa Margarita1a Secc.,
45140 Zapopan, Jal. Mexico

Further Contact Details:


Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.