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Shipping policy

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International Shipping:

We offer International Shipping via the SA Post Office to certain international locations where possible. 

 

If your country is not on the list contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. and we will notify you when delivery to your region becomes available.

WHAT IS THE COST OF SHIPPING?

Local Shipping:

South African orders with a value of less than R700 will have a courier charge of R75.  Orders of R700 or more will be shipped for free.

International Shipping:

International shipping to the regions listed in the 2nd Paragraph of the Shipping Information above is charged at a R3000 flat rate, and R1000 per additional item beyond 2 items. 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Local Shipping:

All local deliveries are subject to 15-day delivery as we make the products by hand in our factory and this takes time. Due to covid 19 and electricity outages, there may be a delay in the execution of some of your orders. We are extremely grateful for your support in this difficult time.

International Shipping:

For international orders, the timeline is 15 days to manufacture, and an additional month for SA post office delivery. This can be subject to delays due to the unpredictable nature of international customs during these times. We will do our best to communicate all delays.

WHAT ADDRESSES DO YOU SHIP TO?

We only ship orders to physical addresses (No postal box). Please make sure that the address that you choose for delivery is accurately captured, and that there is someone present to receive the parcel on your behalf if you are not there. We recommend using your work address for deliveries.   

CAN I ORDER ONLINE AND COLLECT IN STORE?

This is currently not a functional option on the website,  but we are happy to facilitate this if you would like to collect in store.  Please contact Freestyle SA on 0217041780 and we will do our best to assist where possible. 

Further Contact Details:


Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.